Nelma Finance (“Company”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us in connection with our lending services.
1. Information We Collect
1.1 Personal Information: We may collect personal information from you when you apply for a loan, including but not limited to your name, address, contact information, National ID or Passport number, and proof of purchase for the security item.
1.2 Financial Information: We may collect financial information such as bank account details and payment history to process loan applications and payments.
1.3 Security Item Information: We may collect information about the security item provided, including its make, model, serial number, and condition.
2. How We Use Your Information
2.1 Loan Processing: We use the information collected to assess loan applications, disburse loans, and manage loan repayments.
2.2 Communication: We may use your contact information to communicate with you regarding your loan application, repayment schedule, and other relevant updates.
2.3 Compliance: We may use your information to comply with legal and regulatory requirements, including anti-money laundering and fraud prevention measures.
3. Information Disclosure
3.1 Third-Party Service Providers: We may disclose your information to third-party service providers who assist us in providing our lending services, such as credit bureaus, collection agencies, and legal advisors.
3.2 Legal Obligations: We may disclose your information to comply with legal obligations, court orders, or government requests.
4. Information Security
4.1 We take reasonable measures to protect the security and confidentiality of your personal information. This includes implementing physical, electronic, and procedural safeguards to prevent unauthorized access, use, or disclosure.
5. Data Retention
5.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
6.1 You have the right to access, correct, or delete your personal information held by us. You may also withdraw consent for the collection and processing of your information, subject to legal and contractual restrictions.
7. Updates to this Privacy Policy
7.1 We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes to this policy by posting the updated version on our website or through other appropriate channels.
8. Contact Us
8.1 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@nelmafinance.com.
By using our lending services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.